Booking an appointment

  • I can’t click on any dates in the calendar. What do I have to do?

    It just means that we don’t have any appointments left.
    Our booking agenda is open once a month. Do not hesitate to check our availabilities regularly.

  • Do you have a waiting list?

    No we do not have a waiting list.

  • I have not received my confirmation email for my appointment. What should I do?

    Please check your SPAMS. If you can’t find your confirmation email there, send us an email at booking@cohea.be

About my COHEA appointment

  • Do you have a Covid-19 protocol?

    Yes, I do. Please read the following page for more info: COVID-19 PROTOCOL

  • How long does a service last?

    • Between 1h30 and 3 hours for the services including a cut, a shampoo and curl definition or a treatment.
    • Between 45 minutes and 1 hour for a cut without shampoo. Only for existing clients who already had a COHEA cut.
  • How can I pay my service?

    Cash (we don’t have any change) or with Bancontact mobile application on your phone.

  • How to cancel an appointment?

    At least 48 hours before by email : booking@cohea.be or
    by phone +32492750196. To enable us to contact a client from the waiting list.

Cuts, treatments and products

  • How to prepare to a Shape My Curls cut ?

    We only high quality products with ingredients certified organic and/or natural.

  • How to prepare to a Dust My Curls cut ?

    Don’t forget that Dust My Curls is a cut without a shampoo session. 😉 This service is only for clients who already got a “Shape My Curls” service.
    To give you the best results ever, have your curls dry, clean and defined for the day of the appointment.

  • Do you use natural products ?

    We only use high quality products with a majority of certified organic and/or natural ingredients.

  • I have straight hair, can I get a dry cut from COHEA?

    It would have been an honor but we chose to specialize in curly hair cuts and care.

Schedule

  • What are your opening hours?

    From Wednesday to Saturday (except for weddings, shootings, workshops, some bank holidays,…).
    We are closed on Sundays, Mondays, Tuesdays and Belgian bank holidays.