2026 AGENDA OPENINGS:
Décembre 2026 : Opens on November 15 at 10:00 AM for COHEA members and on November 17 at 10:00 AM for new clients
FAQ
Booking an appointment
How do I know if my appointment has been confirmed?
After booking your appointment, you will automatically receive a confirmation email. In addition, a reminder text message will also be sent to you 24 hours before your appointment.
I have not received an appointment confirmation by email. What should I do?
Please check your spam folder.
If you can’t find your appointment confirmation there, send an e-mail to booking@cohea.be.
Do you have a waiting list?
Yes, anyone who can’t find an appointment can put themselves on the waiting list.
How do the waiting lists work?
To join the waiting list, click here.
Sign up for the days you are interested in so that we can contact you quickly if a slot becomes available, either by telephone or via WhatsApp.
Why do I need to register my credit card on Salonkee?
Registering your card is only used to guarantee the appointment you have just made. No payment will be taken at the time of registration.
Payment will only be taken with your consent on the day of your appointment.
How does the COHEA calendar opening work?
The COHEA agenda is open on a priority basis to COHEA members, allowing them to reserve their slots first.
A few days later, the agenda is then opened to new clients. You can view the opening schedule here.
First appointment
How should I prepare for my first appointment?
To best prepare for our appointment and ensure the best results, go to the page: Prepare your appointment.
Is it possible to have my hair colored on the first appointment?
For your first appointment, only tone-on-tone and semi-permanent color treatments are available.
However, balayage/highlights are not accessible. The health of your curls is important, which is why we need to know about them beforehand.
Cancellation / Modification
How do I cancel my appointment?
Go to your SALONKEE account to cancel your appointment.
If you cancel your appointment less than 48 hours in advance, a cancellation fee may apply. If you are unable to cancel, please email us at booking@cohea.be or send a WhatsApp message to +32 492 75 01 96.
How can I change my appointment?
Go to your SALONKEE account to change your appointment. If you are unable to change it, please email us at booking@cohea.be or send a WhatsApp message to +32 492 75 01 96.
General information
Do you do children's hair?
We provide hairdressing services for children aged 11 and up, as well as for children of COHEA members.
Is the salon for women only?
Yes, the salon and staff are exclusively female. Your privacy is protected in our salon.
